Privacy Policy

1. Introduction

Tanaflow operates the website tanaflow.com and provides AI automation, workflow automation, and business analytics services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Information You Provide Directly

• Full name
• Email address
• Phone number
• Company name
• Project details and business requirements
• Messages submitted via contact forms

b) Information Collected Automatically

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URLs
• Device information
• Cookie data and analytics data

c) Information from Third-Party Integrations

• Calendar booking data (via GoHighLevel)
• Form submissions (via Formspree)
• Communication records (via WhatsApp, Telegram, email)

3. How We Use Your Data

• Provide, operate, and improve our services
• Respond to inquiries and schedule discovery calls
• Send project updates, invoices, and service communications
• Analyze website performance and user behavior
• Comply with legal obligations
• Prevent fraud and ensure security

We do not use your data to train AI models without your explicit consent.

4. AI-Specific Data Handling

• AI tools process data only to fulfill your specific project requirements
• No personal data is shared with AI providers for model training purposes
• Automated decision-making is limited to workflow automation as agreed in your project scope
• You retain full ownership of all data processed through AI tools on your behalf
• AI-generated outputs are reviewed by our team before delivery where applicable

5. Cookies and Tracking Technologies

We use cookies to maintain website functionality, analyze traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect website functionality.

6. Third-Party Services

We share data with trusted third parties only as necessary to provide our services:

We do not sell your personal data to third parties.

7. International Data Transfers

Tanaflow is based in Almaty, Kazakhstan. We serve clients in the US, UK, EU, and other jurisdictions. Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards in compliance with GDPR, CCPA, and Kazakhstan Law on Personal Data.

8. Data Retention

• Contact inquiries: 2 years
• Client project data: 5 years
• Website analytics: 13 months
• Booking records: 2 years

9. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Data portability (EU/UK users)
• Opt out of data sale — we do not sell data (California users)

To exercise your rights, contact: mirzahmetovraheem@gmail.com

10. Data Security

• SSL/TLS encryption for data in transit
• Secure API key management
• Access controls and authentication
• Regular security reviews
• Secure data backups

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on tanaflow.com and updating the effective date above.

13. Contact Us

Tanaflow · Almaty, Kazakhstan

Email: mirzahmetovraheem@gmail.com

Phone: +7 706 689 96 22

Website: tanaflow.com